The Process

From order to tap-ready
in days, not weeks.

We handle the design, programming and shipping. Pick what you need, send us your logo, and we do the rest.

Start Your Order View pricing
Step by step

The Dockt process.

1

Choose your products

Browse the store and pick what's right for your venue: a single Dockt Plate, a bundle, or a mix of hardware and print essentials. Decide on Traditional or Smart setup based on how much control you want after delivery.

2

Submit your order request

Fill in the checkout form with your venue details, branding notes and shipping address. Tell us about your brand colours, table numbers, or any specific design requests in the notes field.

3

Share your logo & assets

After you submit, we'll reach out within 1–2 business days. Send us your logo (vector preferred, PNG works too), your brand colours, and any other design references. The more you give us, the better the result.

4

We design your plates

Our design team creates your branded artwork. We'll send you a digital proof before production begins. You can request revisions at this stage: we want it to look right on your tables.

5

Approve, pay & produce

Once you're happy with the design, we send a payment link. After payment, we produce your plates: printing, laminating, cutting, NFC programming and QA checking each one individually.

6

Delivered tap-ready

Your order arrives at your venue, tap-ready. Peel the adhesive backing, press to your table, and you're live. For Smart setups, your dashboard is activated and ready to use on arrival.

Technology

NFC vs QR: what's the difference?

Both work. Here's how to choose for your venue.

NFC

Near Field Communication. Guests tap their phone to the plate: no app required, no camera needed. Works on all modern iPhones (XR and later) and Android phones natively.

Faster interaction: single tap, no scanning
Premium feel: invisible technology, cleaner design
Works in low-light environments where QR is hard to scan
Slightly more expensive than QR

QR Code

Quick Response code. Guests open their camera and scan the code. Works on every smartphone with a camera, regardless of age or model. Universally understood.

Works on every phone: no NFC required
Slightly lower cost than NFC
Generic and not visually appealing
Requires camera scanning: one more step
Our take: NFC works best for table-top touchpoints in sit-down venues. Think of it as the physical equivalent of a button — guests hold their phone near the plate, it opens in a second, no effort. QR codes require the camera app. NFC wins on speed and first impressions. Can't decide? Ask us.
Setup Options

Traditional or Smart: in depth.

Feature Traditional Smart
Custom branded design
NFC chip (tap technology)
Tap goes to your URL
Change destination URL after delivery
Tap analytics & reporting
Multi-destination toolkit
Dashboard access
Monthly subscription required No Yes
6-month replacement guarantee
FAQ

Common questions.

Production typically takes 5–7 business days after design approval and payment. Express options may be available: contact us to ask. Shipping adds 2–5 business days depending on your location in Australia.
No. Submit your order request first. Our team will email you within 1–2 business days with a design brief form and file upload link. Vector files (AI, EPS, SVG) are preferred but high-resolution PNG works too.
Yes, always. We send a digital proof of your design for approval before production begins. You can request revisions at this stage at no extra charge. We don't start printing until you give us the green light.
NFC is supported on all iPhones from XR (2018) onward, and the vast majority of Android phones from 2017+. It works the same way as Apple Pay and Google Pay — guests just hold their phone near the plate and it opens automatically. No app, no scanning, no camera needed. For the small number of guests on older devices, the tap simply won't register — your menus and links are still accessible by typing the URL.
With Traditional setup: no. The URL is permanently locked at production. With Smart setup: yes, anytime from your Dockt dashboard. This is the main reason we recommend Smart for most venues: menus change, URLs change, specials change.
Smart subscription pricing is listed on our pricing page. Plans start from a low monthly fee and include full dashboard access, analytics, and live URL management. Cancel anytime: no lock-in.
Currently we ship within Australia only. We're working on expanding internationally: sign up to our mailing list or follow us on Instagram for updates.
All hardware products come with a 6-month replacement guarantee. If you have a quality issue within 6 months, email hello@dockt.com.au and we'll sort it. Note: surface damage from chemical cleaners, excessive moisture or physical abrasion isn't covered.
Yes. Just mention this in your branding notes when ordering. Let us know the range (e.g. Tables 1–20) and we'll include table numbers in the design. Note: each numbered plate is a unique item and needs to be paired with a specific NFC chip: this is factored into production.
No minimum. You can order a single Dockt Plate for $14. That said, bulk pricing is available and our bundles represent significantly better value: check out the store for current offers.
Order yours now

Still have questions? We'd love to help.

We're more than happy to walk you through anything. We cater our solutions for your business — we're listening.

Talk to us

Your Cart